tag:blogger.com,1999:blog-6239939622083929042.post1746629727951995209..comments2024-03-27T07:33:45.443-04:00Comments on The Carpetology Blog: Karastan Carpet Styles Featured on WearDated.comCB Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-6239939622083929042.post-25979673035455455322010-06-01T10:28:01.462-04:002010-06-01T10:28:01.462-04:00Anonymous,
I hate hearing about your poor experi...Anonymous, <br /><br />I hate hearing about your poor experience with this product and can imagine your unhappiness - especially given all of the care you take to not bring outside elements inside. How aggravating. <br /><br />Thanks for sharing it. <br /><br />CBCB Whittemorehttps://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-6239939622083929042.post-28135245208895857382010-05-31T17:45:10.079-04:002010-05-31T17:45:10.079-04:00May of 2009 we purchased Out of Africa nylon frie...May of 2009 we purchased Out of Africa nylon friese carpeting. We paid around $36.00 a yd for it. We felt it was a very tight woven short shag and would wear good.<br /><br />You do not come in from the outside elements onto the carpet and we do not wear our shoes in the house. My husband and myself, both retired along with our dog live in our house.<br /><br /><br />I called the dealer after 5 mos. and told him of the wearing it was showing, as I had sold carpet myself. We were told it was cornrowing and very much normal. To our dismay, the dealer nor Mohawk did anything Our carpet is showing about 20 per cent wear according to a man that does carpet caints for another store. This was my first purchase and my LAST of a Mohawk carpet.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6239939622083929042.post-31456188837088368952010-01-19T18:33:44.581-05:002010-01-19T18:33:44.581-05:00Anonymous, I don't have much experience with S...Anonymous, I don't have much experience with SmartStrand and am sorry to hear about your poor experience. I'm hopeful that your nylon experience will be happier. There's nothing worse than an ugly carpet in a beautiful home. Best, CBCB Whittemorehttps://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-6239939622083929042.post-32435503774872308462010-01-19T14:56:07.802-05:002010-01-19T14:56:07.802-05:00On 6/2/09 we had Karastan Smartstrand Novella / No...On 6/2/09 we had Karastan Smartstrand Novella / Nougat installed in 4 bedrooms, living room and family room (the rest of the house has parquet hard wood floors). By the end of September -mid October 2009 the carpet started showing all over change of color - a dirty look evenly distributed but more prominent at the entry of each room. We turned in a complaint, they sent their people out to clean the carpet and the color did not return to the original installed shade. Karastan was notified and has agreed to replace ALL the carpet. We have chosen another Karastan brand made with NYLON to replacement the Smartstrand Novella carpet.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6239939622083929042.post-7658662006498805862009-10-26T10:08:00.869-04:002009-10-26T10:08:00.869-04:00Anonymous, your Karastan Coastal Elegance sounds m...Anonymous, your Karastan Coastal Elegance sounds marvelous! I checked in with a Mohawk/Karastan friend who says re: SmartStrand: "It should be cleaned just like nylon - a normal hot water cleaning method would be fine, from a quality carpet cleaning company. I had mine cleaned and unknown to me, the cleaning company applied Scotchgard to the carpet which is totally unnecessary. No topical stain treatment is needed."<br /><br />I hope that helps you.<br /><br />All the best and thanks very much for stopping by and sharing your comment.<br /><br />CBCB Whittemorehttps://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-6239939622083929042.post-19188474329070780972009-10-25T17:58:27.795-04:002009-10-25T17:58:27.795-04:00I have recently put in wall to wall Karastan Coast...I have recently put in wall to wall Karastan Coastal Elegance, shag, from a new generation of carpet fiber - Smartstrand™ 3GT Sorona®-with built-in features that make it remarkably stain resistant, durable, soft, beautiful, easy to clean, and long lasting. I now want to have the carpeting cleaned. My regular carpet cleaner said he doesn't know how to clean this kind of carpeting. I looked up Karastan Carpet Care and sent that to him. Do you have any further recommendations?Anonymousnoreply@blogger.com