I found the statement somewhat cryptic so I decided to ask Annette Smith, our Wear-Dated expert on all things carpet and warranty related, "why save carpet scraps from your installation?"She listed two reasons.
1. For repairs.
2. For warranties.
Most carpet warranties - including the Wear-Dated carpet fiber warranties - require that you send in a piece of your carpet if you have a claim related issue. More specifically:
+ For any static electricity claims: according to the Wear-Dated Lifetime Anti-Static warranty [see general conditions], you must supply a 2' x 3' remnant.
Why? The warranty states that carpet made with Wear-Dated carpet fiber is manufactured in a way that resists the build-up of static electricity. In other words, the carpet will not generate static electricity greater than 5.0 kilo volts. The only way to determine if it was manufactured to those standards is to send the 2 x 3 foot piece to the lab and test it.
+ For stain complaints: depending on the nature of the complaint, we test to make sure that the carpet was manufactured with adequate stain protection and fluorocarbon. For that determination, we generally need a 1' x 1' to send to the lab for testing.
+ For manufacturing claims: carpet manufacturers usually require carpet samples to confirm if the carpet was manufactured to standard. For example, to test for tuft bind.
Finally, another good reason to keep a remnant of the new carpet if you need to do any repairs. Especially for stains that do not come clean, and particularly if they aren't covered by a warranty, the area can be cut out and a new piece of carpet cut and inserted in that area. In cut pile carpets, and if done correctly, you would not see the inserted piece, depending of course on how old your carpet is.
I certainly plan to hold onto my remnants!
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