Welcome to Bathroom Blogfest '08 - Cleaning Up Forgotten Spaces!
Since 2006, a group of women bloggers focused on the customer experience has reserved one week each year to discuss a most important location - the ladies room. Because everyone needs them, restrooms are universally necessary, making them a hugely important - and often forgotten - part of the customer experience in retail locations.
This year, Christine and I are joining the conversation once again via both Carpetology and Flooring the Consumer. We encourage you to comment, get involved and send us your own experiences, both good and bad. We'll be discussing ladies rooms, of course, but also other forgotten spaces around us that could use a good sprucing up - entry ways, changing rooms or any other areas that affect the customer experience but aren't accorded the attention they deserve.
Susan Abbott at Customer Experience Crossroads
During Bathroom Blogfest 2008, look for photos and posts with the tags “#ladiesrooms08” on flickr, del.icio.us, Technorati, Twitter and Google and monitor this conversation about the customer experience, bathrooms and other forgotten spaces around us.